Merchant Lynx Services Complaints and Reviews

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Merchant Lynx Services is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
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What Their Customers Are Saying
All testimonials are provided and verified by Merchant Lynx Services . Verified testimonials on Pissed Consumer is a paid feature of the platform.

Our business has been with Merchant Lynx Services since May 2011. Our representative, Nick Fytros, has been excellent with regard to customer service and generally answering any questions we may have. Merchant Lynx Services has not surprised us with additional fees,... Read more

Last fall, I had Merchant Lynx Services install a Point of Service Station in my Bistro. It has worked great and is super easy for my employees to use. My money from my merchant account is deposited next day, including American Express. My EMV Migration Sales... Read more

Dear Merchant Lynx Services: I usually do not write letters like this, but I felt a need to express to your company how HAPPY I am with you company. You said you were going to cut a third off of my fees and you actually did. In an environment were everyone over... Read more

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Evan sent this complaint to me because we have been working with the merchant in this office. However he had posted this complaint prior to speaking with this department. Nicole, one of our managers has resolved all of his issues. She also reached out to the merchant... Read more

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Merchant Lynx pushed us hard to use EMV chip reader. EMV chip reader costs $149 to buy online. But Merchant Lynx leases it to us and charge $32 per month for three years. They say the charge is for protection. They also told us that it protects us from banks'... Read more

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Their rating with the BBB is an "F." It is a "D" with CPO. I wish I had checked on this before signing with them. All their promises of "NO FEES" is patently false. More fees than any other company I have dealt with. I used the Waltham, MA office and my account... Read more

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I am in charge of the finance of the company. Our business account got hit by fees, charged by Merchant Lynx. I cannot reconcile them and some of the fees are no listed in out contract. Some of the fees were double charged. I want to know we were are paying for... Read more

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At first glance talking to the sales rep it seemed like a good company. Little did I know what was in store. They signed us up and did not provide a credit card processing unit. Have been in touch with them multiple times about closing the account and getting all... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Our business has been with Merchant Lynx Services since May 2011. Our representative, Nick Fytros, has been excellent with regard to customer service and generally answering any questions we may have. Merchant Lynx Services has not surprised us with additional fees,... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Last fall, I had Merchant Lynx Services install a Point of Service Station in my Bistro. It has worked great and is super easy for my employees to use. My money from my merchant account is deposited next day, including American Express. My EMV Migration Sales... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Dear Merchant Lynx Services: I usually do not write letters like this, but I felt a need to express to your company how HAPPY I am with you company. You said you were going to cut a third off of my fees and you actually did. In an environment were everyone over... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Thank you MLS for showing us the flat rate program. Besides saving money, we know at any time during the month what fees are. The E-Chip capability and I-Phone payment method will help us increase our business. Nail Care-PBG Read more

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